I am going to work on sending you That Thing That You Know Of. But I also wanted to say that I am entirely with you about the stupid name changes of both Minnegasco (now Centrepoint Energy! Who cares? Who would pay them?) and Northern States Power (Now, as you say, Xcel, and permanently UNFINDABLE in the phone book when the power and internet are down.

I can't tell them apart without a program, either. I called Xcel to ask why our gas meter was making a squeaky sound. The person I talked to said that we simply had a noisy regulator, but they could send somebody out to make sure it was not planning world domination instead. Then she couldn't find our account, because we don't get natural gas from Xcel, we get it from Centrepoint. She had the number for THEM right there, too, interestingly enough.

P.