I just assumed
Apr. 19th, 2011 10:00 pmWe went to the new Italian place near us, which is in the same location as two previous Italian places but is both cheaper and better.
timprov and I had gone once before, when
markgritter was out of town, and discovered that they (Andiamo in Eagan) have Happy Hour from 3-6 and 9-11 each night, wherein appetizers and pizzas are half-price, and we had the loveliest pear gorgonzola pizza with prosciutto and walnuts and raspberry honey. It was, of course, not pizza, but it was really quite fine flat bread food.
Here's the thing, though: they left "onions" off the description of that pizza in the menu, and we had to send it back to get it without onions, because just picking them off is not really the thing when you didn't want the ensemble to taste like onions at all.
This time, I ordered a chicken dish. And this time the thing they didn't mention on the menu was capers. Luckily I both like capers and find them appropriate to this chicken dish, so no biggie--but
timprov had been thinking of ordering it, and he does not like capers. And again: you can't just pick out the capers in something that's made with capers and have it taste the same. They're very flavorful. They flavor their surroundings right away.
Here is my question. Which ingredients, for you, seem not worth mentioning on a menu? I can see the argument for onions, even though I deplore it: onions are very, very commonly used. In fact, when we sent it back to ask for it to be remade without onions (yes, we tipped the waiter substantially), the waiter said, "I think I didn't hear you say you wanted it without onions." I said, "I didn't. Because the menu doesn't say it has them." And he looked very confused, and I suspect this is because he didn't consider them notable or worthy of mention on the menu--it was just reasonable that there would be onions in this dish.
So what are your limits there? Which ingredients do you consider major in what things--what goes on a pizza by default, for example?
I assume that those of you with severe food allergies would ask to make absolutely sure, but we don't have severe food allergies, we just didn't want onions on this particular item.
Here's the thing, though: they left "onions" off the description of that pizza in the menu, and we had to send it back to get it without onions, because just picking them off is not really the thing when you didn't want the ensemble to taste like onions at all.
This time, I ordered a chicken dish. And this time the thing they didn't mention on the menu was capers. Luckily I both like capers and find them appropriate to this chicken dish, so no biggie--but
Here is my question. Which ingredients, for you, seem not worth mentioning on a menu? I can see the argument for onions, even though I deplore it: onions are very, very commonly used. In fact, when we sent it back to ask for it to be remade without onions (yes, we tipped the waiter substantially), the waiter said, "I think I didn't hear you say you wanted it without onions." I said, "I didn't. Because the menu doesn't say it has them." And he looked very confused, and I suspect this is because he didn't consider them notable or worthy of mention on the menu--it was just reasonable that there would be onions in this dish.
So what are your limits there? Which ingredients do you consider major in what things--what goes on a pizza by default, for example?
I assume that those of you with severe food allergies would ask to make absolutely sure, but we don't have severe food allergies, we just didn't want onions on this particular item.
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Date: 2011-04-20 03:25 am (UTC)no subject
Date: 2011-04-20 03:25 am (UTC)no subject
Date: 2011-04-20 03:28 am (UTC)no subject
Date: 2011-04-20 03:35 am (UTC)Specifically on the subject of capers, I'm actually okay picking then out (other than the nuisance value), because it's the texture of capers I don't like. The flavor is okay. Come to think of it, with almost all the foods I'm fussy about, it's texture rather than flavor that's the problem.
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Date: 2011-04-20 03:46 am (UTC)Hardly anyone mentions the obligatory carrots and red cabbage in their house green salad, but by golly they are always there.
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Date: 2011-04-20 03:51 am (UTC)There were no onions in it when it showed up! But apparently because the restaurant was A) run by the sort of Chinese people who cater to their local market, and B) in Berkeley, it had all kinds of other vegetables mixed in with the egg and meat! And along with the carrots and cabbage and so on were bean sprouts, which I then proceeded to make a mound of on my napkin.
I would really have liked it if the menu had mentioned all the vegetables involved. Or any of them, even.
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Date: 2011-04-20 04:19 am (UTC)no subject
Date: 2011-04-20 04:54 am (UTC)I would expect onions to be mentioned on a pizza. Red sauce and moz cheese are the only things I would default to assuming.
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Date: 2011-04-20 05:04 am (UTC)B
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Date: 2011-04-20 05:15 am (UTC)no subject
Date: 2011-04-20 06:10 am (UTC)no subject
Date: 2011-04-20 08:32 am (UTC)Yes, that's hypocritical. I admit it.
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Date: 2011-04-20 11:36 am (UTC)no subject
Date: 2011-04-20 11:51 am (UTC)no subject
Date: 2011-04-20 12:04 pm (UTC)It's a little different for me when I'm choosing a menu item that has a long listing of ingredients. Possibly for you it doesn't feel any different; that's part of what I'm asking.
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Date: 2011-04-20 12:07 pm (UTC)no subject
Date: 2011-04-20 12:13 pm (UTC)In short, I agree the restaurant is not doing a great job with their menu, but cheap and good often comes with some other compromises. :-)
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Date: 2011-04-20 12:17 pm (UTC)no subject
Date: 2011-04-20 12:30 pm (UTC)I ask about it pretty much anywhere it might be an option... and some places/dishes where it should obviously NOT be an option, judging from the looks I get. lol
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Date: 2011-04-20 12:32 pm (UTC)no subject
Date: 2011-04-20 12:36 pm (UTC)Automatic default to me means... without X, it would not be Y to >90% of the population. Ie (normal) Pizza... bread, tomato sauce, moz cheese... everything else should be listed.
I think, to me, in the situation above... it's not so much that it simply wasn't listed--it's that it wasn't listed when other things WERE.
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Date: 2011-04-20 01:23 pm (UTC)I regularly choose menu items based on ingredients, but it is never the case that there's a surprise ingredient that would have made me not order if it I had only known. Even the time I ordered veal kidneys, and the time I ordered duck tongues -- they were listed right on the menu.
I have a sister who treats a restaurant menu as an ingredients list. She has no conception of how much the average restaurant buys things pre-prepared.
B
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Date: 2011-04-20 01:24 pm (UTC)http://www.nytimes.com/2011/03/05/nyregion/05puritans.html
http://www.opinionatedaboutdining.com/OADblog.php?ID=11494
I'm in the middle on this one. I think it's perfectly reasonable for high end chefs to say "this is how it comes, take it or leave it." I also think it's perfectly reasonable for diners to ask for reasonable accommodations.
B
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Date: 2011-04-20 01:48 pm (UTC)One of the things about high-end chefs--I know you already know this, but some people on lj don't have as much experience--is that they will often give you something really gorgeous if you give them reasonable time and ask them to accommodate a particular diner. If I was going to take
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Date: 2011-04-20 02:37 pm (UTC)I wouldn't expect onions to be mentioned if they were included as part of a sauce, but if we're talking about sauteed or caramelized onions used as a topping in their own right, I'd expect them to be mentioned.
The way the menu is written is also important. If a menu lists "Pear and gorgonzola pizza", then I'm going to be fairly certain that that's not a complete lists of ingredients, and I'm more likely to ask, "So, what else is on the pizza?" if I have any concerns. If a menu lists, "Pear and gorgonzola pizza with prosciutto, walnuts, and raspberry honey," I might well think that that's a complete list.
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Date: 2011-04-20 03:17 pm (UTC)Pizza sauce will normally contain onions (minced fine).
Extra onions in the topping isn't a default -- in particular, it's an item on the normal list of things you can put on a pizza.
Part of the trouble with flat bread food masquerading as pizza is that these expectations aren't as clearly established, so people don't know what to do or what to expect accurately.
Capers and anchovies both deserve a warning; they're both so concentratedly salty that a lot of people don't like them.
Mayo is often used without notice (not on pizza; but on sandwiches, and sushi). (Huh; given the congruent origin stories for sandwiches and sushi, that's a weird connection.) Since I really really hate mayo, this causes me a fair amount of trouble. (Also used on main courses in trendy places too much, but often under a code-name such as "aioli" or "hollandaise".)
There's also the reverse violation of expectations -- a pizza that doesn't have a crust, red sauce, and cheese will leave most people surprised and unhappy in the absence of clear prior notice.
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Date: 2011-04-20 03:24 pm (UTC)Whereas (standard) pizza is a template upon which things are added. (I wanted to say "palimpsest," which gave rise to some interesting but not very edible imagery.)
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Date: 2011-04-20 04:20 pm (UTC)Which means that the kitchen isn't interested in your opinion of a perfect hamburger. They want to share their vision with you of the ideal and most delicious hamburger possible. Are they right? Sure they are. Are you right to say "But I don't like...onions/mayo/bacon"? Sure you are. But they won't change what they put on that burger for you. (They will leave things off on request.)
I have a very hard time imagining myself saying "I usually eat onions and in fact like them, I just don't want them on this dish at this time." I always trust the people who create the menu.
Speaking as a restaurant professional, I'd be concerned about any return trips you make to this restaurant. Depending on how they staff, the front of the house or the back will possibly recognize you the next time you return. The more often you make requests like this, the more memorable and the more work you are. Restaurant employees don't want to deal with extra work. They already have plenty to do. YMMV, but I never want to be the people of whom the staff says, "Oh. It's *them* again."
K.
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Date: 2011-04-20 05:02 pm (UTC)no subject
Date: 2011-04-20 06:20 pm (UTC)How do you mean, concerned? Or rather, what are you concerned about, specifically?
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Date: 2011-04-20 06:50 pm (UTC)K.
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Date: 2011-04-20 06:58 pm (UTC)no subject
Date: 2011-04-20 11:29 pm (UTC)I've also gotten used to the fact that people who cook with grills are so unused to dealing with customers that don't eat meat that they quite often don't understand what they're being asked if I try to explain that, yes, I would like a grilled cheese sandwich, but that I would like it not cooked right where a hamburger was a minute ago. I /do/ ask, but I get some damn funny looks. There was one place I ate regularly for a year where the short-order cook thought it was so funny that every time he saw me, he said, "Grilled cheese, no hamburger," like it was the most eccentric thing he'd encountered in years. And I would nod and smile amiably.
I've also learned that most people who serve soup don't understand that there may be meat broth in a "vegetable" soup which doesn't have chunks of meat in it, and that if I ask them, they'll just get more and more flustered and irritable with me for not understanding that it's a vegetable soup, with no meat in it. I just ask them if they could ask the person who made it if there's any chicken or beef stock. If that doesn't work, I just order something else.
Most things, I have learned to ask about. On the other hand, if I do ask, or I specify when I make my order, I get extremely cranky to get something contradictory. Likewise any fairly standard dish that someone just happened to decide /their/ version of should have meat, or be very spicy, or do anything else that is boundary-crossing like that. Like, if I order oshitashi, or egg salad, I should not have to specify that I want it vegetarian.
I also think it's not just items but quantities. I wouldn't be surprised to order something that had a lot of ingredients, and discover that it had been sauteed with a bit of onion, but if it's going to be slathered in them, I want to be told. And pizza defaults to cheese, and a seasoned tomato sauce. I don't expect to know all the seasonings in the sauce, but I expect to be told about any toppings.
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Date: 2011-04-21 02:00 am (UTC)Gotta agree with the above posters re: really salty stuff that should be listed. It changes the taste immensely to have them or to leave them out.
I work in a cafe that gladly caters to lots of special diet needs, but we can't do it well if we don't know about that need until the person is standing at the counter saying that whatever it is has something in it they don't like/can't eat. Really restricted or really picky people are best advised to call ahead.
Gluten-free is a real tough one to guarantee. At my cafe, we make gluten-free items, but we make them in a kitchen that also does gluten-filled baking and cooking. We wash all the utensils after every use, we wash our hands before starting each dish, and we use a clean cutting board/countertop each time, but if there is a horrible allergy to gluten, that patron needs a dedicated gluten-free facility, none of which exist in our entire city. Every place that uses regular wheat flour has it floating around in the air like dust.
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Date: 2011-04-21 02:01 am (UTC)Mom is highly sensitive to onions and they will make her sick for hours. So she explained to the teen taking orders that onions were a problem and please tell her if there was any in the sauce etc. "No, no onions" was the reply.
She ordered a single serving sausage pizza. When it arrived, not only were there visible bits of onion in the sauce, there were also entire slices on the pizza.
When we complained, the response was disbelief from the server "Sausage pizza always comes with onions!". Gah.
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Date: 2011-04-21 02:11 am (UTC)Which grew, no doubt, upon the bacon tree.
We, too, have many Vietnamese restaurants, and yes, I can see how no-cilantro might get the sort of reaction that my friend who has an onion allergy got in an Afghani restaurant. (The waiter looked at her with this horrified and pitying look, as though she had said, "Hello, I am allergic to food.")
I was very surprised to get dan dan mein with meat in, but since I do eat meat, it was a matter of, "Oh, huh, is that how they make it here," rather than, "Ack!" I just...had never had dan dan mein with meat before.
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Date: 2011-04-21 06:51 pm (UTC)I can make do with finding out a particular dish is very salty, at which point I can skimp on it and eat more of something else. I can even make do with surprise mushrooms, if it's the kind of thing where I can pick them out without too much trouble. I can't make do with surprise fermented sauce or fish sauce or surprise shrimp, however, and discovering that my meal consists entirely of cheese and cream sauce when the menu implied it was mostly other stuff with the addition of cheese (and no mention of cream sauce anywhere) will just piss me off.
Basically, I feel like managing my food shit is complicated enough as it is, and would just like to be able to quietly make the best choices for my needs without having to make a big deal out of it or send things back repeatedly (or have to order a whole second meal because it turns out the first one was full of surprises to such a degree that sending it back wouldn't do any good). I just want it to be as easy and stress-free as it can be, and that means restaurants taking a bit of time to be clear on their menus so it saves everybody (including them) a bunch of trouble in the long run.
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Date: 2011-04-21 07:23 pm (UTC)no subject
Date: 2011-04-22 05:43 am (UTC)no subject
Date: 2011-04-26 01:39 am (UTC)I was depressed. So if I have to nominate one thing I want to be told about, it's, "do these vegetables contain large quantities of meat."
Relatedly, I get that split pea soup by default has ham, but I prefer to be told, since I like split pea soup only when it's vegetarian.
No Likey
Date: 2011-05-05 12:19 am (UTC)