More plumbing uff da
Aug. 21st, 2009 10:29 amI have a rather subtle point to make, so I hope you can follow it if you read veeeeery carefully.
When I want to call up and talk to a friend, I ask questions like the following: "How are you? How is your partner/spouse/love interest/parent/child/other family member/other friend/co-worker/other person of mutual acquaintance? How is your writing/knitting/gardening/baking/painting/other creative endeavor? Have you seen any good plays/movies/concerts/interpretive dances/performances of other interest recently?" And so on.
When I want to talk to a plumber about putting a bathroom in my basement*, I ask questions like the following: "Do you do this type of work? How many similar projects have you done? What materials do you use? How much will it cost? In what time frame could you accomplish this? For how long have you worked with your contractors? Do you see any problems with this project of which I should be aware?" And like that.
Do you see the fine line I am drawing, the delicate distinction I attempt to make?
So why, then, would the people I called to send out someone to do an estimate on this job, instead send someone who wanted to talk to me about her children and their lives and who could not do an estimate on this job? Why, in fact, did this woman come stand in my basement and take up my time and explain to me their fee structure (95% before work begins sounds like a mighty good deal to me--a mighty good deal for them, that is) and reassure me about things that did not previously worry me (and, in fact, do not worry me now) and lie to me about what GFI stands for--and then confess that if we wanted an estimate, she could send someone out in a few days, probably sometime next week?
Why would I want this at all? My friends are more interesting. My contractors are more useful. You, lady, are neither. Shoo! Shoo. Honestly. Honestly.
We want a bathroom. In the basement. Currently there is a patch of concrete sheltered from storms by the rest of our home, and we would like for it to become a room--in fact a room of the bath variety--complete with walls, storage spaces, and an assortment of fully functional plumbing items. We do not want an endless stream of design discussions. We do not want reassurance that your multinational conglomerate gives your franchise buying power. None of the other contractors seem to find this idea difficult. Lucky thing.
*I am unable to say this right the first time around, either aloud or in writing. I always speak of putting a basement in my bathroom, which is, it turns out, not at all what we want.
When I want to call up and talk to a friend, I ask questions like the following: "How are you? How is your partner/spouse/love interest/parent/child/other family member/other friend/co-worker/other person of mutual acquaintance? How is your writing/knitting/gardening/baking/painting/other creative endeavor? Have you seen any good plays/movies/concerts/interpretive dances/performances of other interest recently?" And so on.
When I want to talk to a plumber about putting a bathroom in my basement*, I ask questions like the following: "Do you do this type of work? How many similar projects have you done? What materials do you use? How much will it cost? In what time frame could you accomplish this? For how long have you worked with your contractors? Do you see any problems with this project of which I should be aware?" And like that.
Do you see the fine line I am drawing, the delicate distinction I attempt to make?
So why, then, would the people I called to send out someone to do an estimate on this job, instead send someone who wanted to talk to me about her children and their lives and who could not do an estimate on this job? Why, in fact, did this woman come stand in my basement and take up my time and explain to me their fee structure (95% before work begins sounds like a mighty good deal to me--a mighty good deal for them, that is) and reassure me about things that did not previously worry me (and, in fact, do not worry me now) and lie to me about what GFI stands for--and then confess that if we wanted an estimate, she could send someone out in a few days, probably sometime next week?
Why would I want this at all? My friends are more interesting. My contractors are more useful. You, lady, are neither. Shoo! Shoo. Honestly. Honestly.
We want a bathroom. In the basement. Currently there is a patch of concrete sheltered from storms by the rest of our home, and we would like for it to become a room--in fact a room of the bath variety--complete with walls, storage spaces, and an assortment of fully functional plumbing items. We do not want an endless stream of design discussions. We do not want reassurance that your multinational conglomerate gives your franchise buying power. None of the other contractors seem to find this idea difficult. Lucky thing.
*I am unable to say this right the first time around, either aloud or in writing. I always speak of putting a basement in my bathroom, which is, it turns out, not at all what we want.
no subject
Date: 2009-08-21 03:38 pm (UTC)Do you use the Victor Borge method of Phonetic Punctuation, or do you just say "slash" between each of those?
no subject
Date: 2009-08-21 03:39 pm (UTC)no subject
Date: 2009-08-21 03:38 pm (UTC)no subject
Date: 2009-08-21 03:40 pm (UTC)But what I mostly don't want is for my bathroom to have stairs down to an underground lair in it.
Um. Let me get back to you as to whether that is what I want, actually, now that I think about it. Rephrasing things to include underground lairs often makes them more appealing.
no subject
Date: 2009-08-21 03:43 pm (UTC)no subject
Date: 2009-08-21 03:57 pm (UTC)no subject
Date: 2009-08-21 04:14 pm (UTC)no subject
Date: 2009-08-21 04:44 pm (UTC)no subject
Date: 2009-08-21 04:49 pm (UTC)no subject
Date: 2009-08-21 04:55 pm (UTC)no subject
Date: 2009-08-21 04:06 pm (UTC)Architectural trends
Date: 2009-08-21 06:22 pm (UTC)the 10's -- the two-story master bedroom
the 20's -- the two-story master bathroom
It could happen. How much bigger can they make the master bedrooms and bathrooms in new houses?
no subject
Date: 2009-08-21 03:54 pm (UTC)That was indeed an odd situation. And 95% before the job begins? Run away, run away!
no subject
Date: 2009-08-21 03:56 pm (UTC)no subject
Date: 2009-08-21 04:01 pm (UTC)The biggest challenge I see is getting the toilet drain in and where your existing sewer line in the home is in order to hook up the two.
If you need a recommendation, let me know. Sounds like you've got it under control though...
no subject
Date: 2009-08-21 04:12 pm (UTC)After that, it's lots of fun with a jackhammer (I'm assuming a concrete floor), and then the standard work for doing any other bathroom. Lots of it, but not that crazy.
I'm assuming there's an egress in the basement, sans the staircase? One local set of building codes I saw required an emergency exit if a bathroom went in to a basement (the locals had not liked the way people would not officially get a bedroom in the basement, but had created sleeping space, so the building codes attached the required egress to the bathroom, not just to a bedroom).
Good luck finding someone.
no subject
Date: 2009-08-21 04:54 pm (UTC)no subject
Date: 2009-08-21 05:16 pm (UTC)We've got the plumbing in the floor, and have started framing. I'm currently the hold-up, I need to be putting some insulation into the outside wall, and disposing of some debris.
no subject
Date: 2009-08-21 04:53 pm (UTC)no subject
Date: 2009-08-21 04:28 pm (UTC)I ended up buying a new house because I had a contractor who couldn't give me useful information.
Okay, that skips a few steps. But I had a contractor who came highly recommended (at that point) when I wanted to redo the existing bathroom and add a new bathroom upstairs. He couldn't give me really useful information about how much the new bathroom would cost, how long it would take, or whether it was even possible. Mind you, this was the actual contractor, not someone who worked for him. And for the existing bathroom, he kept waffling about decor and saying that needed to be my decision. I wanted guidance -- not hand-holding, but a reasonable amount of guidance. I was ready to give him money and say "go for it" right at that moment, but I was so frustrated I let him leave and didn't call him back.
And later, Pat used him for some bathroom work, and wasn't pleased with the results, so maybe I dodged a bullet. And in the end, I bought a house with two bathrooms instead of adding a new one.
Also, once you do have someone who's actually doing the work, most of them want to know about your family/friends/hobbies. I don't know if they've all read the same book that says "take an interest in your clients" or if they're trying to drum up potential new business or what, but they talk. A lot. (That's generalizing from, I think, three examples, and throwing out one as experimental error.)
no subject
Date: 2009-08-21 04:56 pm (UTC)no subject
Date: 2009-08-22 11:11 pm (UTC)Here in lower NE, we are apparently short on the Taciturn Northern Males.
no subject
Date: 2009-08-21 05:13 pm (UTC)Also, the ones that make it as independent contractors doing work for homeowners have to be fairly good at talking to customers in the pre-sales role, and most of them probably aren't so self-conscious about that that they can turn it on then and turn it off later.
no subject
Date: 2009-08-21 06:48 pm (UTC)(Okay, my actual plumber has been my mother's plumber for twenty years so it's different.
no subject
Date: 2009-08-21 06:54 pm (UTC)The few who have not annoyed me so much that I won't give them the job tended toward the extremely taciturn end of the spectrum.
I have noticed...
Date: 2009-08-21 04:33 pm (UTC)and 95% up front says 'fraud' to me, not reputable contractor. Uff da, what a waste of your time!
- D
Re: I have noticed...
Date: 2009-08-21 04:51 pm (UTC)Re: I have noticed...
Date: 2009-08-21 04:56 pm (UTC)Re: I have noticed...
Date: 2009-08-21 05:12 pm (UTC)Re: I have noticed...
Date: 2009-08-21 06:05 pm (UTC)I hang with a different group of contractors, but I'm cheating. :D
no subject
Date: 2009-08-21 05:42 pm (UTC)no subject
Date: 2009-08-21 06:37 pm (UTC)No, wait, that would leave her standing in your house.
Cattle prod?
The best contractor we ever had was the one who, when my parents' escape-artist extremely territorial chow somehow broke out of an extremely locked basement and sank teeth in his rear end, downed tools and instead of, say, suing spent forty-five minutes in the backyard petting and talking to the dog. All I could overhear was 'and you are never going to bite anybody again, are you?' And said chow, who had conclusively failed four obedience classes, two professional difficult-dog trainers, a specific-to-chows behavior-mod program, and was one bite away from a county destroy order, has never bitten anyone again.
I forget how much extra my parents paid the contractor, but he has earned their loyalty unto death.
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Date: 2009-08-21 07:24 pm (UTC)no subject
Date: 2009-08-22 03:21 am (UTC)no subject
Date: 2009-08-22 11:13 pm (UTC)no subject
Date: 2009-08-22 12:43 am (UTC)no subject
Date: 2009-08-22 01:37 am (UTC)Where by "we" I mean "Minnesotans" rather than "my family personally."
no subject
Date: 2009-08-24 02:16 pm (UTC)